Accessing the Cyber Protect service

After you activate your account, you can access the Cyber Protection service by logging in to the Cyber Protection console or via the management portal.

To log in to the Cyber Protection console

1. Go to the Cyber Protection service login page.

2. Type your login, and then click Next.

3. Type your password, and then click Next.

4. [If you use more than one Cyber Protect Cloud service] Click Cyber Protection.

   Users who only have access the Cyber Protection service, log in directly to the Cyber Protection console.

   If Cyber Protection is not the only service you have access to, you can switch between the services by using the icon in the upper-right corner. Administrators can also use this icon for switching to the management portal.

The timeout period for the Cyber Protection console is 24 hours for active sessions and 1 hour for idle sessions.

You can change the language of the web interface by clicking the account icon in the upper-right corner.

To access the Cyber Protection console via the management portal

1. In the management portal, go to Monitoring > Usage.

2. Under Cyber Protect, select Protection, and then click Manage service.

   Alternatively, under Clients, select a customer, and then click Manage service.

As a result, you are redirected to the Cyber Protection console.

To reset your password

1. Go to the Cyber Protection service login page.

2. Type your login, and then click Next.

3. Click Forgot password?

4. Confirm that you want further instructions by clicking Send.

5. Follow the instructions in the email that you have received.

6. Set up your new password.